Returns & Exchanges
At The Commonfolk, we want your home to feel just right, which is why we offer a 30-day return window for all unused and original-packaged items. If your piece doesn't perfectly fit your space, our streamlined process ensures a quick and easy exchange or refund.
Return Process
- 1.Initiate Your Request
Visit our online returns portal with your order number and zip code to select the items you wish to send back.
- 2.Prepare the Package
Securely pack the items in their original packaging, ensuring fragile home goods are well-protected to prevent damage during transit.
- 3.Label and Ship
Download and print your prepaid shipping label from the portal, attach it to your parcel, and drop it off at any authorized carrier location.
- 4.Inspection and Refund
Once our warehouse team inspects the returned goods, your refund or store credit will be processed within 5 to 7 business days.